Your business, always present.

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How it works

A connected layer between customers and your team.

EverPresent handles inbound customer calls, answers routine questions and makes supported live bookings. It keeps customer details and outcomes connected to the work that follows, bringing your team in when a request needs judgement, approval or exception handling.

Your front desk, in view.

See what EverPresent has handled, what needs your team and how it works around your business.

Illustrative portal previews · Fictional demonstration data

Home

Know what needs you.

When a request needs a person, Home brings together the customer details, the reason for the handoff and a clear next action.

Requests needing your team, with the context to respond.Select the screenshot to expand.Illustrative portal previews · Fictional demonstration data

Home

Requests needing your team, with the context to respond. Illustrative portal previews · Fictional demonstration data

Illustrative North & Vine portal Home showing Sophie, Daniel and Amelia's requests requiring staff action

Scroll or pinch to inspect the complete screen. Illustrative portal previews · Fictional demonstration data

Home selected

You worked to win their attention. Make the opportunity count.

Help more customer interest become business, with the information and follow-through each opportunity needs.

Turn interest into business

Help customers get answers and make bookings, with their details captured and the next step clear.

Make follow-up count

Keep customers informed with standard confirmations. Add Premium’s automated follow-ups, callbacks and reminders to carry more opportunities forward.

Grow your capacity

Bring customer information and everyday work together. Give your team more room to serve customers, with Premium coordinating more of the workflows around them.

Automation without losing control.

Set which supported booking actions EverPresent can take and when your team should step in. Available actions depend on your connected system and agreed configuration.

Core runs one configured front-desk workflow, including supported live bookings and standard confirmations. Premium expands that operating model across multiple bounded workflows, systems and follow-up. Staff step in when judgement, approval or an exception requires them.

Example configuration: staff handle new bookings and approve changes, while authorised cancellations can run automatically.Select the screenshot to expand.Example permission settings · Fictional demonstration workspace

Settings permissions

Example configuration: staff handle new bookings and approve changes, while authorised cancellations can run automatically. Example permission settings · Fictional demonstration workspace

Illustrative North & Vine Settings showing human-only booking creation, staff-approved modifications, authorised automatic cancellation and handoff settings; provider connection status is not shown

Scroll or pinch to inspect the complete screen. Example permission settings · Fictional demonstration workspace

Built around the way your business works.

EverPresent adapts to the conversations, requests and follow-up your team handles every day.

Explore restaurants

Restaurants & hospitality

Reservations, changes and service questions.

Appointments & services

Bookings, cancellations and callbacks.

Automotive

Service enquiries and workshop follow-up.

Property

Viewings, maintenance requests and next steps.

Professional services

New enquiries, routing and follow-up.

Clinics & salons

Administrative appointments and approved service information.

What is missed customer demand costing your business?

Estimate the value of enquiries that currently go unanswered or unprocessed.

Calculate your missed demand

The right support for the way your business works.

Choose Core for one front-desk operation, Premium for multiple operational workflows, or a Tailored package built around your scale and requirements.

Core

Built for one front-desk operation.

£325/month

500 AI call minutes included per month

Handle inbound calls, answer questions and make live bookings for one business/location, with customer records and confirmations kept together.

Includes:

  • One business/location
  • One main phone workflow
  • Intelligent inbound call handling
  • Live bookings
  • FAQs and custom business rules
  • Customer records
  • Call summaries
  • Basic call transfers
  • Standard SMS and email confirmations
  • Basic reporting
Discuss Core

Premium

Built for multiple operational flows.

£625/month

1,000 AI call minutes included per month

Coordinate more of your business across departments, systems and customer journeys, with automated follow-up and workflows that continue after the call.

All Core capabilities, with expanded workflow scope:

  • Multiple departments or call journeys
  • Multiple calendars and booking systems
  • CRM and additional integrations
  • Automated outbound follow-ups, callbacks and reminders
  • Multi-step workflows after the call
  • Richer customer history across interactions
  • Advanced reporting
  • Higher simultaneous-call capacity
  • Priority support
  • More hands-on optimisation
Discuss Premium

Tailored / Enterprise

Built around your scale and requirements.

Custom pricing

AI call minutes tailored to your usage

For higher call volumes, multiple locations, complex workflows or specific integration needs that call for an individually scoped package.

Your package is shaped around:

  • Expected call volume and included AI call minutes
  • Locations, teams and operational requirements
  • Workflow complexity and connected systems
  • Specific integration and configuration needs

We agree the monthly price, included minutes and scope around your business.

Talk to us

Setup fee may vary. Booking actions and workflows are configured around your plan, approved accounts and business rules. Available actions depend on the connected provider and agreed deployment scope.

Keep the booking system you already use.

EverPresent supports restaurant booking integrations including ResDiary, OpenTable, SevenRooms, Access Collins/DesignMyNight, Quandoo and TheFork.

Core includes live bookings for its agreed front-desk workflow. Premium extends this to multiple calendars and booking systems, alongside CRM and additional integrations. Tailored packages accommodate more specialised requirements.

Once connected to an approved provider account, EverPresent can be configured to check live availability, create reservations and handle changes or cancellations where supported.

It verifies the result before confirming to the guest and hands work to staff when human input is required.

Your restaurant keeps its booking system, with EverPresent connecting customer conversations to the actions that follow.

Questions about EverPresent

Choose the right level of support and understand how EverPresent can fit your front desk and wider operations.

How can EverPresent help increase our revenue?

Make more of the customer demand you already receive.

Core handles inbound calls, answers questions and makes live bookings within your agreed workflow.

Premium adds proactive follow-ups, callbacks, reminders and connected workflows after the call.

The commercial aim is to help more customer interest become paying business and give your team greater capacity to look after it.

How do I choose between Core and Premium?

Core is £325/month with 500 AI call minutes and is built for one business/location with one main phone workflow.

It includes live bookings, standard confirmations, basic transfers and reporting.

Premium is £625/month with 1,000 AI call minutes and expands the scope to multiple departments or call journeys, multiple calendars and systems, CRM integration, automated outbound follow-up and multi-step workflows, with advanced reporting and enhanced support.

Can Core make bookings and send confirmations?

Yes.

Core includes live bookings and standard SMS/email confirmations for your agreed front-desk workflow.

Booking actions depend on the connected provider, approved account and business rules.

EverPresent verifies the result before confirming to the customer and hands work to staff when human input is required.

What will our team still need to do?

Your team remains involved when a request needs judgement, approval or an exception handled.

Both plans can complete supported booking actions within the agreed workflow.

Premium can coordinate more of the work across departments and systems and continue with automated follow-ups after the call.

The responsibilities and handoff points are configured around how your business operates.

Can EverPresent work with our existing restaurant booking system?

Supported integrations include ResDiary, OpenTable, SevenRooms, Access Collins/DesignMyNight, Quandoo and TheFork.

Core includes live booking for its front-desk workflow; Premium supports multiple calendars and booking systems alongside CRM and additional integrations.

With an approved provider account connected, supported actions can include availability checks, reservation creation, changes and cancellations.

We agree the integration and permitted actions for your deployment.

What if we need more minutes or have several locations?

Premium includes 1,000 AI call minutes per month and higher simultaneous-call capacity than Core.

For higher volumes, multiple locations or more complex requirements, Tailored / Enterprise provides an individually agreed monthly price, minute allowance and scope.

Talk to us about your expected usage and the operations you want to cover.

How will we know it is creating value?

Core includes basic reporting, and Premium provides advanced reporting.

Assess calls handled, bookings confirmed and the staff time involved, together with follow-up outcomes where those workflows are enabled.

Compare recorded outcomes with your business records and how work was handled before.

The aim is to understand whether EverPresent is helping you capture more business and giving your team more capacity.

How do we get started?

Request a demo to speak directly with the founders about your calls, booking systems and operational requirements.

We will discuss the right plan and agree the usage allowance, workflows, integrations and staff handoff points for your deployment.

Setup fee may vary.

EverPresent Autopilot · Future stage

Autopilot is the next step.

Today, Core runs one bounded front-desk workflow and Premium coordinates multiple configured workflows, with staff retaining judgement, approval and exception handling. Autopilot will broaden that boundary through greater authorised operational autonomy.

Today

Configured workflows. Team in control.

Core and Premium complete supported actions within their agreed scope and verify the result.

Autopilot · Future

Broader authorised work coordinated end to end.

Autopilot will carry more permitted multi-step work through to a verified result.

Ready to see EverPresent in your business?

EverPresent is available for pilot deployments. Speak directly with the founders about your customer operations and how a pilot could work.

Book a demo Email the foundersPlease do not email customer, payment or other sensitive information.